Style # 71901knt
$119.00 now $59.00
Free delivery to NZ & AU on orders over $200
We update this page regularly to
help answer your questions or direct you to who best to contact.
RETURNS / EXCHANGES: Full Price Products
RETURNING PRODUCT TO STORM RETAIL STORES
RETURNS / EXCHANGES: Clearance Product
INITIATING A RETURN
WHERE TO SHIP YOUR RETURN/EXCHANGE:
STORM ONLINE
4/14 Heather Street
Parnell
Auckland 1052
New Zealand
FAULTY
GOODS
RECEIVING PRODUCT THAT IS DAMAGED, DEFECTIVE OR INCORRECT
REFUND
INFORMATION
LAYBUY AND AFTERPAY RETURNS
PLEASE NOTE THAT
CANCELLATION AND ORDER AMENDMENTS
Unfortunately, we are unable to cancel or make any amendments to any Online orders after your order is placed.Amendments may include but are not limited to:
New Zealand: Free on orders over $200 - $5 on orders under $200
Australia: Free on orders over $200 - $20 on orders under $200
International: Free on orders over NZ $300 - $40 on orders under $300
We can arrange for you to pick up your order from any one of our retail stores.
Please call 0800 042 092, or email webshop@stormnz.com, and our Customer Services Team is happy to help.
Yes, we ship internationally to Australia, the South Pacific, East Asia, North America, the UK and Europe.
We ship all international orders via DHL. All orders will be printed with an Authority To Leave - this means the parcel may be left in a secure location without a signature if you're not there to receive the parcel.
Please note that customs or import duties may be charged when the order reaches it's destination country. These must be paid by the recipient. We have no control over these charges and cannot predict what they may be.
Customs policies and charges will vary from country to country. We'd recommend contacting your local customs office for further information.
New Zealand:
We aim to deliver your order within 3-4 working days. For rural areas please allow an extra 2 working days.
NOTE : We are currently experiencing a backlog of orders due to our dispatch centre relocation. We apologise for any delays in your package arriving with you. We expect NZ orders to take up to 5 working days and Australia and International up to 10 working days. Please call our customer service team on 0800 042 092 if you have any questions regarding your order.
Australia:
Allow 4 working days.
International orders:
Within 10 business days.
Please note, these timeframes are once your order has been dispatched by us. We generally allow 24 hours for dispatch, and during sales or promotional periods this may be slightly longer. There may also be a delay with your order if we have to source an item from one of our stores, due to low stock at our Distribution Centre.
Unfortunately we do not deliver to PO Box numbers, as Courier Post is a signature required service.
Please note that if you are placing your order from outside of New Zealand, customs or import duties may be charged when the order reaches it's destination country.These must be paid by the recipient. We have no control over these charges and cannot predict what they may be.
Customs policies and charges will vary from country to country. We'd recommend contacting your local customs office for further information.