Style # 52908wvn
Free delivery to NZ & AU
We aim to deliver your order within 1-3 working days. For rural areas please allow an extra 2 working days.
Allow 4 working days.
Within 10 business days.
Please note, these timeframes are once your order has been dispatched by us. We generally allow 24 hours for dispatch, and during sales or promotional periods this may be slightly longer. There may also be a delay with your order if we have to source an item from one of our stores, due to low stock at our Distribution Centre.
International: Free on orders over NZ $150 - $120 on orders under $150We ship all international orders via DHL. All orders will be printed with an Authority To Leave - this means the parcel may be left in a secure location without a signature if you're not there to receive the parcel.
We can arrange for you to pick up your order from any one of our retail stores.
Please call 0800 042 092, or email email@example.com, and our Customer Services Team is happy to help.
This returns policy applies to purchases made online only.
We understand that buying clothing online can be tricky as you've never felt the product or tried it on. That's why we have a lenient returns policy that allows you to get a full refund for any full price products (does not include items bought during a promotion) that you're not happy with.
If for any reason you are not completely satisfied with any full price product, please return it to us in the original condition with tags attached within 14 days of receipt and we will exchange or refund your purchase price using the original payment method.
Unfortunately we do not offer refunds or credit notes for sale items or items bought during a promotion, but please contact us on 0800 042 092 or visit your nearest Storm store and we would be happy to help you find an alternative garment. Due to hygiene reasons, we do not accept returns on earrings or hosiery.
When returning an item, please fill out the returns form that came with your order so that we know how to proceed with your return then send your parcel to:
NZ and International Customers:
23 High Street
575 Chapel Street
If you are sending your parcel back to us, please send it via a tracked courier service. Storm is not liable for returns lost in transit.
Alternatively, you can take your return into your nearest store. Our stylists will help you with your exchange or return.
Any refund will automatically be issued to the card used to make the original purchase and once processed will take 1-5 working days to show in your account. You will be emailed once your refund has been processed. Exchanges will be processed and your replacement item will be sent to you. There is no delivery charge for exchanges.
Please note that all goods will be inspected on return and any item in unsuitable condition will be returned to you.
Delivery to New Zealand and Australia is free.
For our international customers, delivery is free for orders over $150, and for orders under $150 a $20 delivery fee is charged.
Unfortunately we do not deliver to PO Box numbers, as Courier Post is a signature required service.
Unfortunately we do not offer refunds or credit notes for sale items or items bought during a promotion, however if you contact us at firstname.lastname@example.org, or visit your nearest Storm store, we are more than happy to help you find an alternative garment.
Please note that if you are placing your order from outside of New Zealand, customs or import duties may be charged when the order reaches it's destination country.These must be paid by the recipient. We have no control over these charges and cannot predict what they may be.Customs policies and charges will vary from country to country. We'd recommend contacting your local customs office for further information.
We understand that buying clothing online can be tricky as you've never felt the product or tried it on. That's why we have a lenient returns policy that allows you to get a full refund for any full price products that you're not happy with.
Items can be returned within 2 weeks of receipt of your order, so long as they are in new condition, with the tags attached.
Yes, if you purchase a product online and wish to return or exchange it at your local Storm store you are welcome to do so. Please take along your packing slip, or confirmation email as proof of purchase.
The only exception is swimwear, which must be returned via post, to our distribution centre.
You can do this within 2 weeks of receipt of your order, so long as the items are in new condition, with the tags attached.