FAQ

Contact

How do I contact Storm?

We are here to help you with any enquiry you may have. Please contact us via the below form

Alternatively if you wish to contact us by phone, please call NZ: 0800 042 092. Otherwise you can email us at webshop@stormnz.co.

Our Customer Service Centre hours are Monday to Friday, 9am - 5pm (NZ), 7.00am - 3.00pm (AEST).

We in the middle of a STORM ... and would like to offer our deepest apologies! We are extremely disappointed with the current levels of service you are experiencing when trying to contact our customer service team. This situation is not ordinary or typical of the standard of service we offer

We pride ourselves on great customer service here at STORM and are in the process of moving to a new system to ensure going forward you receive the standard of service that you deserve.

Thank you for patience as we work through this, we fully intend to get back to our best without further delay.