Shipping within New Zealand
Courier Post 1-2 Working Days >$200 FREE
Courier Post 1-2 Working Days <$200 $NZD5
Shipping to Australia
DHL Express 3-5 Working Days >$200 FREE
DHL Express 3-5 Working Days <$200 $NZD20
Shipping to the Rest of the World
DHL Express 10 Working Days >$300 FREE
DHL Express 10 Working Days <$300 $NZD40
STORM does not take responsibility for charges, delays, or loss incurred at receiver's end as this can vary depending on the rules of customs in each country or delivery address restrictions (such a rural delivery or Authority To Leave).
Orders placed with STORM will be processed within business hours (8am – 4pm). Any orders received outside of these times will be processed the next working day. Delivery times are an approximate guide only.
When your order has been placed, a confirmation email will immediately be sent to your nominated email address. If you do not receive a confirmation email, please check your Junk inbox first, then get in touch with our Customer Service team
STORM is happy to exchange, refund or issue a store credit for any full-priced item purchased online that meet our return requirements. Please fiollow the instructions on the bottom of your invoice.
Sale items purchased online can be exchanged for another item of equal or greater value, only. Sale items cannot be returned for a store credit or refunded.
We are unable to offer price adjustments on sale/clearance items that have been further reduced.
Please note, by processing your payment and completing an order with us you are accepting STORM's policy regarding the return of your purchase.
If your item is eligible for an online return but you live outside of New Zealand, please fill out your returns form on the bottom of your invoice and post back to:
STORM ONLINE
35D Surrey Crescent
Grey Lynn
Auckland
1021
New Zealand
If you have any queries please do not hesitate to contact us.
A new way to #stormyourstyle - secure stock online and collect from your nearest STORM boutique!
There is no delivery fee or minimum spend and collection is available within 1 working days, subject to availability!
Please read our Click & Collect Terms and Conditions before placing your order!